Computer Virus Question

[drlove]

I had a couple of Trojan viruses on my system last night. Norton anti-virus picked them up but were unable to fix them as it said "access denied". The location of the viruses were in the IE 5 temporary internet folder.

I deleted my cache and all cookies, then did a virus scan. No infection was detected. Does that mean the viruses are no longer on my system??

 

[joebear]

you are going to have to turn off the system restore to clean your computer because it will get infected again.

make sure Norton scans all files.

 

[n_v]

you are going to have to turn off the system restore

How do u do that?

 

[The_Ladies_Man]

Turning off System Restore ....

How do u do that?

Click Start -> Programs -> Accessories -> System Tools -> System Restore. A new window will open up. Towards the left side you should see "System Restore Settings". Click that and then put a check-mark in the box that say's "Turn Off System Restore." That should do it.

 

[feste]

How do u do that?

For Windows XP:

http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

If you have something else go to Google.ca and search on "disable system restore". Look for a link that mentions your OS.

 

[n_v]

Re: Turning off System Restore ....

Click Start -> Programs -> Accessories -> System Tools -> System Restore. A new window will open up. Towards the left side you should see "System Restore Settings". Click that and then put a check-mark in the box that say's "Turn Off System Restore." That should do it.

I don't see that .. I am running windows 2000 Professional. I do see System Information though.

 

[The_Ladies_Man]

System Restore in Win 2K

I don't see that .. I am running windows 2000 Professional. I do see System Information though.

Ooop's, I was assuming you had Window's XP. Not entirely sure how System Restore work's in Win 2000. You might wanna check www.microsoft.com online support for more info or just try a google search.

 

[strange1]

try using a different browser/mail program

 

[pineappleguy]

go to www.trendmicro.com and run their "housecall". It's free and it will scan your system and find things that Norton and Mcaffee miss.

 

[drlove]

you are going to have to turn off the system restore

Why?? that has nothing to do with it.