help with a firewall problem

[timy]

I have bell wireless router and I am working from home and my company software is not connecting at all it keep saying connecting please wait for 15 mins and then disconnect, my company told me if I have a firewall in my router that can be a problem that I need to disconnect my firewall but I called tech support and it still not working. the company software I am working with is called quickvpn and termlite so not sure what to do?? guess I may have to call my work today.thanks

 

[thirdtime]

I thought QuickVPN was made to work with Linksys routers. Is your Bell router made by Linksys?

 

[timy]

ok now that work well vpn now I have termlite and that is refusing the ip addresses that was given to me to log on, now maybe the termlite is an older software 1.10 and I need new version. I did a searh on their site and no given software to be downloaded.

 

[spheroyds]

run a port scan to see if router/firewall blocking key vpn ports such as ike 500

grc.com