Norton Internet Security

[dirkd101]

So yesterday I get set to do a scan of my PC. After I open Norton up, I go the live update. Everything downloads ok, starts installing and on the last install (Symantec Security Hardware 1 of 1 ) it freezes. I try to go to the task list but this doesn't work, nothing responds so I shut down manually. After I restart my Norton doesn't work, I can't open it, nothing, I am unprotected so I turn on my Windows firewall.
I get on the Symantec site, run just about every diagnostic tool they have and even a manual live update (off their site), where I get some error codes. It says that my Norton is allright though. I get in a Symantec chat room with a techy and they aren't much help.
Grrrrrr FRUSTRATION!
Go to Google. I find a group and in a nutshell I went back to a restore point that I had set manually. It restored my PC where I could get my Norton up. I ran a live update after a scan and the updater doesn't work (on the same install as last time when it froze). So I run it aghain and BINGO it worked!
I did ask the Symantec tech if they were having problems with this on their end and he would not respond to this.
Has anyone else suffered with this?

 

[tboy]

I didn't have a problem with norton to the extent you had. I had to go to their diagnostic site and that fixed my problem.

THough I DID have a major problem with real player after adobe took it over. After I updated it I couldn't get sound. Their tech knew squat about the problem and was absolutely NO help.

Eventually I found the answer online and what it was was I had to manually input something into the reqistry that the update needed but didn't automatically put there.

 

[lookingforitallthetime]

So yesterday I get set to do a scan of my PC. After I open Norton up, I go the live update. Everything downloads ok, starts installing and on the last install (Symantec Security Hardware 1 of 1 ) it freezes. I try to go to the task list but this doesn't work, nothing responds so I shut down manually. After I restart my Norton doesn't work, I can't open it, nothing, I am unprotected so I turn on my Windows firewall.
I get on the Symantec site, run just about every diagnostic tool they have and even a manual live update (off their site), where I get some error codes. It says that my Norton is allright though. I get in a Symantec chat room with a techy and they aren't much help.
Grrrrrr FRUSTRATION!
Go to Google. I find a group and in a nutshell I went back to a restore point that I had set manually. It restored my PC where I could get my Norton up. I ran a live update after a scan and the updater doesn't work (on the same install as last time when it froze). So I run it aghain and BINGO it worked!
I did ask the Symantec tech if they were having problems with this on their end and he would not respond to this.
Has anyone else suffered with this?

I stopped using Norton years ago.

Frustration over setting up POP email accounts using a DSL service provider was the reason I found something better.

 

[Master Muse]

Stopped Using Norton

What do you use in its place?

 

[hungry]

What do you use in its place?

I use avg free edition anti virus and free zone alarm for firewall. Works great.

 

[lookingforitallthetime]

What do you use in its place?

I use AVG Pro.

AVG was free but I'm not sure if they continue to support the free version.

There are other free programs out there that are as good or better than Norton.

 

[licka daclit]

I am having a problem with my Norton Internet Security also. I dont know what is going on but I am going to try and get some answers from there website. I hope that will help because this is frustrating.

 

[lookingforitallthetime]

I use avg free edition anti virus and free zone alarm for firewall. Works great.

Is AVG still supporting the free version?

 

[hungry]

Is AVG still supporting the free version?

Yes, you can download it as www.download.com It is in the 50 most popular downloads.