I have to jump in here and offer my 2¢ worth. I went to Studio Ilona... once. (name doesn't look right to me, but it was on McArthur) Greeted at the entrance by I lady that appeared to be in her 80's. I'm sorry, but, I couldn't even imagine the experience with a great great grandmother. I offered my trademark stall... "I'll have to go to the bank machine and come back...." I do my best not to show my lack of interest, as we all have feelings, but, being a walk-in sometimes allows for a graceful retreat. It's been a while since I was there, but, I cannot rid the image & experience from my memory.