Actually both people got them for free from swag bags. They have nothing bad to say about them. Like all mac stuff they are simple and logical to use. Just as a simple phone they work great. As Meister says the true test will be the test of time. The Blackberry will go the way of the Palm. I think there is a place and market for the Blackberry but not everyone wants one. I don't have one and don't want one. But I am curious about the Iphone.