Toyota halts production and issues massive recall.
- Thread starter rafterman
- Start date
Good old American quality strikes again.
I think one American supplier is about to be sued right out of business. This is going to cost Toyota a fortune in sales and a loss in credibility.
The dealers must be going nuts. They just lost their best sellers.
Did someone say we're coming out of the recession.
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I think one American supplier is about to be sued right out of business. This is going to cost Toyota a fortune in sales and a loss in credibility.
The dealers must be going nuts. They just lost their best sellers.
Did someone say we're coming out of the recession.
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Rubmeister, there are I believe two different problems: the one you describe which affected models such as the Prius and involved the floor mat jamming the accelerator. Also a second which I understand is a physical defect that can cause the accelerator to fail to return to idle when you take your foot off of it and which affects different models.
I believe Toyota is doing EXACTLY what it needs to to maintain its credibility!
They made a mistake... (or someone in its supply chain... but it is STILL Toyota's responsibility) and are now owning up to it, and will have it fixed in no time and will rebound better than ever. Consumers will remember that if there's a mistake, at least they have the decency to own up to it.
Just my nickels worth.
(Disclaimer: I am in no way affiliated with Toyota in Cambridge or anywhere else for that matter... and I am a Honda man through and through although I did own a Camry as a secondary vehicle for 8 yrs...)
They made a mistake... (or someone in its supply chain... but it is STILL Toyota's responsibility) and are now owning up to it, and will have it fixed in no time and will rebound better than ever. Consumers will remember that if there's a mistake, at least they have the decency to own up to it.
Just my nickels worth.
(Disclaimer: I am in no way affiliated with Toyota in Cambridge or anywhere else for that matter... and I am a Honda man through and through although I did own a Camry as a secondary vehicle for 8 yrs...)
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A rather terse reply old boy. Now go back and read the article so you'll be better informed.
"The problem part comes from one U.S. supplier and does not affect models that use parts from different suppliers, Ms. Takeuchi said. Toyota's Japan plants are not affected.
http://autos.sympatico.ca/automotiv...ngs-after-growth-strategy-compromised-quality
"The problem part comes from one U.S. supplier and does not affect models that use parts from different suppliers, said a Toyota official who spoke on condition of anonymity."
"He said Toyota was likely reorganizing production plans, such as switching suppliers, and shipping in parts from Japan"
I would say the problem is with the American supplier based on the above.
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CG, without start a pissing match here, from what I've posted (with links) Toyota is bring in the same part from other suppliers where they have not had a problem.
It appears to be one American supplier that is at fault.
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And how would that be starting a pissing match?
Like I said... they know exactly what the problem is and (I presume) how to fix it, since as you say they have already begun shipping replacement parts... They are being totally up front about the entire situation... It'll take them a couple days (again only my assumption) to retool their lines and repair the current inventory on hand... and will be back up and running on all cylinders again in no time at all.
Sure it is a huge hassle, and it'll cost them some down time in terms of production and may cost millions$ in lost production time and possibly sales (which they could easily recoup later), but it is better than the alternative. The bean counters at Toyota have this all figured out and they simply need a few days to implement their plan. Hence the need to release it to the press.
Speaks VOLUMES towards their credibility IMHO.
Most likely just another case of the press hyping a story out of proportion to boost their ratings & sell more advertising...
Yes... they did, (or so it seems) and they are taking immediate and decisive steps to rectify it.
How could it happen? Easy... they are the largest car company on the planet now aren't they? Selling close to 7 million cars LY? One could have the best quality control in the biz but with as many parts/ components/ electronics and a multitude of subsystems that cars nowadays have, and the exponential growth of a company like Toyota... and it is not entirely inconceivable that occasionally something falls through the cracks. The way a company handles these things is what they are judged on...
Just sayin.
Precisely... Now... if Toyota tried to keep a lid on it, and "quietly" repaired the defects and tried to cover up the problem... and eventually the truth came out... now THAT would be a REAL disaster for them... (Didn't that happen to Mitsubishi?)
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Firstly apology accepted.
As you can see from the OP post and my add on from Sympatico, both released today from my knowledge, the Japanese source clearly stated American manufacture. Which is factual. What plant they farmed the project out to is irrelevant. Toyota is blaming the one manufacturer which indicates to me they failed to process the part to Toyota standards while others did.
Your original post did not address the OP post. An error I assume.
The current one, and I'll accept it's accuracy, is more in line with the OP's statement and further enhances the information we have.
Have a good day........................
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"The problem part comes from one U.S. supplier and does not affect models that use parts from different suppliers, said a Toyota official who spoke on condition of anonymity."
"He said Toyota was likely reorganizing production plans, such as switching suppliers, and shipping in parts from Japan"
You're obviously a sensitive American and that's OK but kindly stay in the context of the post and the quotes of the Japanese car manufacturer.
And can we please stay in the realm of reality. "The beloved Toyota made a conscious decision not to include software that would have prevented a runaway accelerator if the brake was also depressed. Yet many "American" manufacturers do include this safety feature."
This software is in the Toyota Corolla. I own one that is driven by my daughter and it will not allow specified limits to be exceeded.
"And the issue is not one of quality, it is one of design." Other manufactures are making the same part with no problems.
"Sorry for the harsh tone of this but this- after all- THE INTERNET and somebody has to keep everything right!"
Totally agree but there seems two versions of right and totally irrelevant information being put into this thread.
Now I'm off for dinner and will be back in the AM if you wish to continue this discussion.
Either way have a good evening.
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You contradict yourself, I think.
TOYOTA designed the gas pedal, in JAPAN. It had to be approved by TOYOTA, regardless of where it is manufactured. That is how it works, I knew the guy who was in charge of Toyota Manufacturing in Canada.
This shows that not one automobile manufacturer is infallible, no matter how much you want to cut up the big Three. (For that matter, neither is the Pope.) It may depend on the quality control in place at the particular plant it is made. However, it is the responsibility of the car manufacturer to ensure that the parts they put into their vehicles meet the requirements and are within specification.
So, the ultimate blame rests on Toyota's shoulders. Having said that, I note that Toyota, as well as other conscientious manufacturers (Ford included, from my own experiences with them) has done the right thing by admitting that there is a problem and doing the right thing to fix it.
Toyota makes a good product. It doesn't matter who or where it's built, if it's designed and built by humans and there will occasionally be flaws from time to time.
Toyota has a reputation for taking this stuff seriously. As long as they deal with it appropriately, they are still OK in my books.
Toyota has a reputation for taking this stuff seriously. As long as they deal with it appropriately, they are still OK in my books.
LOL yet so many feel that if an North American Car maker does the same it is : crappy North American cars......
Shake: you're just backing up with Rub said.
Unless the OEM deviated from the design given to them by the parent company, the responsibility rests on the parent company. In fact, if production is suspended, I bet there will be some compensation to the OEM for toyota's screw up.
With the new CAD technology, you can physically test all parts prior to going into production. Probably the reason for the last recall in Japan was the rush rush rush into production and through production which causes things like this to be missed. I mean, there's been plenty of stories about whistle blowers coming up and saying: we shouldn't do this, people will die and being fired for that. There are also stories about OEMs knowing people will die as a result of a defect and figuring it would be cheaper to pay off wrongful death suits than make the changes.....
I believed that, from how I had initially read rubmeister's post, I just pointed out a contradiction in what I believe that he said. After reading his post again, I think that you are right. I said what he said in different words.
I also agree fully with what you say about the parent company shouldering the reprecussions of non-compliant parts or designs that go into their product. That is how we did it in mnufacturing in my last job. Whenever there was a major screw-up, we had to respond to the customer complaint and find out what the problem was, especially with the parts that were supplied to us by the OEM that caused the problem or didn't work as originally planned. The customer didn't care about who made the part. We were out on a limb, and had to make good with our customer. That is how is should be and how it is.
In this case, the malfunctioning part, or combination of parts that did not work well together, got into the vehicles made by Toyota, and it is their responsibility to ensure that Quality Assurance should have caught the non-compliant parts in time. They did good to step up to the plate and to take care of the problem.
Not all car makers would do what Toyota has done, even today. This is one reason, IMHO, why GM has gone through their recent crisis. Remember the melting plastic intake manifold? They denied that it was a problem with the plastic material used. Ford took a $700 million loss in recalls to correct the materials problem.
On another engine diaster, I had a GM Quad 4 engine that suffered a major head gasket materials and design issue that GM never resolved. It self-destructed once again after they had repaired it under warranty with the same inappropriate and defective parts. That was the last GM I will ever buy. In comparison, Ford had an issue with the head gaskets in their 3.8 L engine back in 1995. In contrast to GM, they corrected the materials and design problem, fixed the engines and extended the warranty to the customers for that screw-up.
But, then again, remember the Ford Pinto hatchbacks? Do you recall the engine oil sludge issues with Toyota a few years back and their out-of-court settlements? Ah, the lessons learned.......
Funny you brought up the pinto. I remember 60 minutes did a report on them and the fix? Put an aluminum tab over the top bolt on the diff cover. Cost per car? $1.20 for the tab, $35.00 for half hour shop time. Did ford do it?
Nope.
Nope.
Eventually, they learned their lesson, through bad press, legal battles and goernment safety mandates. As was alluded to earlier in this thread, the lawyers had a cost analysis carried out to determine what would cost less to Ford, to put in the part at the manufacturing stages, and spend teh $1.20 or to pay lawsuits from the deaths that would result due to the absence of the part.
Once again, ALL auto makes have been guilty of similar things. Do you recall the problems VW and Audi had with their automatic transmissions going unexpectedly into drive? I think that more than one death resulted. The joke was that VW and Audi claimed, "We stand behind our vehicles." And no wonder, only a brain-dead idiot would stand in front of their vehicles! And, what about the ejecting rear seats in the Chrysler minivans? I am sure that we can find many, many more examples of manufacturers' negligence.
The moral of the story is, if they think that can get away with it to save their money, they will try to do so. They are not our friends, no matter how pious and altruistic they want to appear, no exceptions and no geographic boundaries. I think I will go back to living a life of a hermit, away from traffic and cars.
https://terb.cc/vbulletin/showthrea...of-certain-lines-in-China-brake-pedal-problem
Same American manufacture has a problem with the Ford gas pedal.
Now how many more of these things are in different cars???
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Same American manufacture has a problem with the Ford gas pedal.
Now how many more of these things are in different cars???
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