I got a new replacement SIM card but not sure what I am supposed to do. Called customer service 1-866-310-1023 multiple times and cannot get through to anyone. Website isn't helpful at all. Thank god I am still able to talk and text....for now
I went to one store so far and the clerk had no clue just like @carloska1961 reported. Did the replacement SIM card not come with instructions? If memory serves my old SIM came with explicit instructions on how to register by phone or online.