Computer problem.Any input?

[Scarey]

Hey there.Been having a bit of issues with my PC.Have not rebooted in awhile and when i did last nite these two programs were shown as shutting down."ccApp" and "Shellcon hidden window"(box pops up....gives you the "end now?" prompt with a bar showing it shutting down.).....


Now i can't seem to find these two programs anywhere on my computer soooo makes me think something is amiss.I run Nortons 2006 and do regular scans for spyware and viruses etc etc.My last one came up clean.If anyone has any guidance on this issue,it would be muchly appreciated.PM if you wish.Cheers

 

[toughb]

Not programs

Hey there.Been having a bit of issues with my PC.Have not rebooted in awhile and when i did last nite these two programs were shown as shutting down."ccApp" and "Shellcon hidden window"(box pops up....gives you the "end now?" prompt with a bar showing it shutting down.).....


Now i can't seem to find these two programs anywhere on my computer soooo makes me think something is amiss.I run Nortons 2006 and do regular scans for spyware and viruses etc etc.My last one came up clean.If anyone has any guidance on this issue,it would be muchly appreciated.PM if you wish.Cheers

"ccApp" and "Shellcon hidden window" These are not programs but part of your operating system. ccApp controls all the programs that you run on your computer. Sounds like a corrupt OS.

 

[Scarey]

Thanks very much toughb.Much appreciated.I guess my next question would be how could i fix this? and at what risk is the rest of my PC at ;at this point?

 

[Binky]

ccapp.exe belongs to Norton Anti Virus http://support.microsoft.com/kb/831431

shellcon http://www.5starsupport.com/xp-faq/1-94.htm

 

[Cassini]

I have the same problem with ccApp. It is definitely linked to Norton AntiVirus. Currently, I have no solution.

 

[Cassini]

My guess was that Norton wants to be the last running UI task, to prevent another task (virus) from doing something as soon as Norton exits.

 

[Scarey]

oh crap

Okay , now that i have followed the directions from those two links posted by binky...I just realized that nortons did not load up on reboot..and i can't open it up.Further more..cannot sign into yahoo messanger because it's saying it can't find the proxy server...i may have opened myself up a whole new can of worms.

 

[Scarey]

whew

working again....the two first links are bad news....appreciate the help though.Cheers

 

[loco2.0]

Okay , now that i have followed the directions from those two links posted by binky...I just realized that nortons did not load up on reboot..and i can't open it up.Further more..cannot sign into yahoo messanger because it's saying it can't find the proxy server...i may have opened myself up a whole new can of worms.

I have advocated this forum in the past, and will do again: http://help.lockergnome.com/index.php
There are tons of very knowledgeable peeps there willing to help out, and it's free. I can't add much to help with your problem, because I haven't heard of it, and the simplest thing for me to suggest is try contacting Symantec's support if you're running a copy of Norton you own (not pirated) that would be the easiest way to start the troubleshooting. I also recommend backing up your data (pictures, videos, files, etc) and if worst comes to worst just reformat the drive (lazy way out, I know).