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Do not pay for security software

WoodPeckr

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A good read for those who still believe they have to pay for AV!....

FWIW I've been using Avast since 2006 and now Microsoft Security Essentials and have had NO problems with them with Windows.


Do not pay for security software

April 29, 2010 6:00 AM PDT
by Rafe Needleman

After the recent disaster of an antivirus app update from security vendor McAfee, I took a quick look at what the laptop and PC companies--from whom most people get their security software--were offering in the way of security software on new computers.


Basic security protection can be enough.

Here's what I wanted to see: computers pre-packaged with with Microsoft's free antivirus software, Microsoft Security Essentials (download), which I've found to be robust enough for all users except the most cavalier sloppy clickers out there. MSE is also lightweight enough that it doesn't slow your computer and is largely invisible when doing updates. And it's free. Did I already say that?

It's not that free software is better by nature. The full-feature, paid security suites are robust computer and information protectors, especially for people who might otherwise get themselves into trouble online due to a lack of education on basic computing security practices. There's nothing wrong with saving these folks from trouble. But are you one of them?

McAfee-type flubs are also rare, and nothing's magically protecting Microsoft, AVG, Avast, and any other free antivirus apps from the same fate. But I say, given the problems that you might have with any antivirus app, why pay money for features you don't need? It's not like your money buys you complete peace of mind.

So where can you buy a computer with MSE pre-installed? Microsoft confirms that no top-tier computer maker is yet offering it pre-installed on new PCs. That's a shame. In Microsoft's own retail stores, though, MSE is part of the included software suite.

The standard offering now is a trial (time-limited) version of either Symantec's Norton security suite or McAfee's, for no charge, or the option to select either Norton or McAfee. On some product lines you can opt out of the pre-installation of either of these products and get a computer completely unprotected if you ask. Others will let you opt out of the setup of a pre-loaded security suite when you first power up your computer. On these machines, you can easily download MSE and install it yourself.

Keep in mind that connecting an unprotected computer to the Internet is not the smartest thing in the world to do. While I do not believe the hype that a new, unprotected computer will be instantly taken over and turned into a zombie for the Russian mafia, if it connects to the Net over Ethernet or Wi-Fi without running security software, you still don't want to do much, if any, surfing without a protection app installed. (One way to stay belt-and-suspenders safe: download the installer for MSE from a protected computer, put it on a flash drive, and then install it on your new computer before you let it connect to the Net.)

So why can't you get the excellent Microsoft app pre-installed instead of Norton or McAfee? Because the companies that make the paid apps pay the manufacturers for converting trial users to subscribers. Microsoft Security Essentials is free, and Microsoft pays computer makers nothing for installing it. So it's in the manufacturers' financial interests to keep offering you security suites that are too big, too expensive, and frankly too flaky.

A Dell rep even told me that the suite you're more likely to be offered depends on the "deal of the month" that Dell has with the security vendors (Symantec or McAfee). It's like walking into a Best Buy, she said: some days the big in-store displays push one product; some days another. It depends on the deal.

Sure, this is capitalism at work, and we can't really fault that. But in this case I call foul. Users' computer security is more important than making a few bucks from them, and not all security suites are created equal, certainly not equal enough to be swapped out based on the deal of the moment. It's time for computer vendors to do the right thing for users, and that means offering good free security apps if they're better for users. And for many users, they are.
 

blackrock13

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Over the years, during my Windays, I was using various AV packages, such as Kasperski, Bit Defender, to name those I was really happy with. Normally, I would do research, read reviews and buy the best rated AV software for a year. Next year the same process. I abandoned McAffee and Norton more than 10 years ago. They were phenomenal for protection, because they would use up resources so thoroughly that computer was running nothing else, so it couldn't get infected at all. What a brilliant concept! In addition, they would go so deeply into the OS that the only clean way to remove them was to reinstall the OS. At some point, I realized that I had to do some useful work occasionally, so I moved on.


As for Dell, I was using their computers for 10+ years. Last year was time for the upgrade. Wanted a special rig for my sound studio, so I pretty much defined what I wanted, but asked them to deliver it without the OS. It is possible with some servers. But no, they said, they don't sell computer without an OS. They lost my business ever since and I have no intention of going back to them until they are capable of giving me what I want, not their preconfigured crap that does nothing for me. They kept sending me those fliers saying "Dell recommends Windows" Called them and told them to save some trees and take me off the mailing list.

Ended up with a custom box with screaming performance (way better than Dell) at half the price.
You story about Dell sounds the same as about 6 others I've had told to me from friends and coworkers.

One question I have has to do with the security service that companies like Bell and Rogers offer. As you know most of my work perhaps 90% is on Macs and in my Home Office. On the surface these services would seem to benefit me as it covers both Windows and Mac without taking up resources on the computers themselves, but the down side seems to be when I'm working on location. Am I at risk when connected other portals or services, especially outside the service areas of Bell or Rogers?
 

WoodPeckr

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We are in the same boat down here in the US. Time Warner and Verizion offer free AV for home PCs which does a good job protecting Windows PCs. However when you take your laptop out in the field away from their networks you are unprotected and need AV installed when running Windows! Linux and Mac have nothing to worry about since they have superior security by default. With Windows you are at risk and need an additional AV when venturing away from your home connection.
 
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