ebay question
- Thread starter Cobster
- Start date
Part of it to me depends on if he has already given you feedback. If it was a lousy transaction, I never type first. You still hold your cards. Once he does, he can't change it, and then you can post how you see fit. Sometimes both just go their separate ways that way.
Well delivery was really the issue, he is local.
It took about 8 days and shipping cost $6.
I also had purchased from someone else who was local, purchased a day later.
Paid immediately, got it within 3 days and paid the same amount for local shipping.
He didn't reply to messages right away either (questions actually).
His ebay store says, they don't leave comments till the buyer does first.
My payment was immediate, but regardless, I thought the transaction was medicore at best.
Suggestions?
It took about 8 days and shipping cost $6.
I also had purchased from someone else who was local, purchased a day later.
Paid immediately, got it within 3 days and paid the same amount for local shipping.
He didn't reply to messages right away either (questions actually).
His ebay store says, they don't leave comments till the buyer does first.
My payment was immediate, but regardless, I thought the transaction was medicore at best.
Suggestions?
If you leave a neutral feedback, then the seller is likely to hit you with a negative feedback. Either don't bother to leave one for the seller, or hit him with a negative for poor customer service. The delay with your shipment is likely he didn't ship your item the very next day. The seller probably waited a while to have more items to ship to make his trip to the postal office worth his time.
Unless you really want to get into a pissing match over a neutral or negative response, leave it and don't bother.
I have had good delivery and responses from people all over the world that I have shipped to and bought from, and then I have had similar experiences to what you describe. If the feedback is important to you to receive and boost your tally then post, if not then just delete the item from your "Won" list and carry on. I would bet that seller really doesn't care anyway.
Just my $0.02 worth. If they followed the terms that they layed out in the listing for shipping then you really cannot complain. If they didn't have specific listing, ie ship next day on Canada Post upon receipt of payment or something to that effect in their listing then you get what you get.
I always spell out my shipping policy and if for some reason I cannot make it work for reasons such as weekends, where Canada Post doesn't work. Then I notify them by e-mail. Most customers of mine have been extremely happy and leave feedback which usually includes comments about packaging, communication and delivery, but then that is me.
I have had good delivery and responses from people all over the world that I have shipped to and bought from, and then I have had similar experiences to what you describe. If the feedback is important to you to receive and boost your tally then post, if not then just delete the item from your "Won" list and carry on. I would bet that seller really doesn't care anyway.
Just my $0.02 worth. If they followed the terms that they layed out in the listing for shipping then you really cannot complain. If they didn't have specific listing, ie ship next day on Canada Post upon receipt of payment or something to that effect in their listing then you get what you get.
I always spell out my shipping policy and if for some reason I cannot make it work for reasons such as weekends, where Canada Post doesn't work. Then I notify them by e-mail. Most customers of mine have been extremely happy and leave feedback which usually includes comments about packaging, communication and delivery, but then that is me.
Well, a one week delivery isn't that bad really. How many large companies ship that quickly?
You have to remember a couple of things:
1) How soon after he shipped it did it take to get to you? SOmetimes the carrier is the culprit.
2) Don't compare two transactions based on location. Just because two people live in the same city doesn't mean their delivery times are the same.
3) Were both items of the same size and weight? Different sized parcels get handled differently. For eg: I ordered a windows disc (CDROM) that took 2 days and I also ordered a Dewalt Drill that took a week.
4) Timing: did you "win" the item and complete the transaction on a friday? Don't forget that if you miss the 2 or 3 pm cutoff a courier might not pickup until Monday. if your previous transaction went through on a monday and you got it by friday, that's another story.
So, a one week delievery is nothing to complain about. In this day and age of wanting something not just now, but RIGHT FUCKING now we have become way impatient.
You got the item you paid for, without any hassles, so IMHO that is a "good" transaction......
You have to remember a couple of things:
1) How soon after he shipped it did it take to get to you? SOmetimes the carrier is the culprit.
2) Don't compare two transactions based on location. Just because two people live in the same city doesn't mean their delivery times are the same.
3) Were both items of the same size and weight? Different sized parcels get handled differently. For eg: I ordered a windows disc (CDROM) that took 2 days and I also ordered a Dewalt Drill that took a week.
4) Timing: did you "win" the item and complete the transaction on a friday? Don't forget that if you miss the 2 or 3 pm cutoff a courier might not pickup until Monday. if your previous transaction went through on a monday and you got it by friday, that's another story.
So, a one week delievery is nothing to complain about. In this day and age of wanting something not just now, but RIGHT FUCKING now we have become way impatient.
You got the item you paid for, without any hassles, so IMHO that is a "good" transaction......
You don't need to leave feedback. There are a few I have not left feedback for.
What happened to you is not bad at all. I once had some insane guy take over a month and a half to ship my stuff, and only after I filed a complaint with Ebay and Paypal.
If you want feedback, file a good one for the seller. You can just say "nice product," or even "nice product, shipping a little slow." I have even done a positive with just "OK", it gets the point across.
If you leave negative or neutral feedback you will probably get the same back in retaliation. I have asked myself if the headache was worth it for me, and quite often it wasn't. I have only left one negative feedback with about 300 transactions.
The best thing to do is really check out the sellers feedback first and if there are several negatives just don't deal with them. Beware of some sellers with thousands of sales and a 98% positive rating, that 2% could represent hundreds of bad sales. There is a great website that will give you only the neutral or negative feedback on a seller:
http://www.toolhaus.org/
What happened to you is not bad at all. I once had some insane guy take over a month and a half to ship my stuff, and only after I filed a complaint with Ebay and Paypal.
If you want feedback, file a good one for the seller. You can just say "nice product," or even "nice product, shipping a little slow." I have even done a positive with just "OK", it gets the point across.
If you leave negative or neutral feedback you will probably get the same back in retaliation. I have asked myself if the headache was worth it for me, and quite often it wasn't. I have only left one negative feedback with about 300 transactions.
The best thing to do is really check out the sellers feedback first and if there are several negatives just don't deal with them. Beware of some sellers with thousands of sales and a 98% positive rating, that 2% could represent hundreds of bad sales. There is a great website that will give you only the neutral or negative feedback on a seller:
http://www.toolhaus.org/
Leave appropriate feed back, period. The entire purpose of this system is to build a reputation. This way, we can avoid shady members. You could have avoided this seller if everyone else who had had bad experiences also left negative feedback.
By keeping silent, you are allowing this seller to get away with poor service. Your own reputation will speak for itself. If you have 50 great reviews, and one bad one, and it comes from a person with a low feedback score, who is more credible?
Plus, you can now respond to feedback given to you. So if he leaves a negative, explain your side and defend yourself.
Don't let this person get away scott free. Judging by the transaction details, he would merit a neutral mark.
By keeping silent, you are allowing this seller to get away with poor service. Your own reputation will speak for itself. If you have 50 great reviews, and one bad one, and it comes from a person with a low feedback score, who is more credible?
Plus, you can now respond to feedback given to you. So if he leaves a negative, explain your side and defend yourself.
Don't let this person get away scott free. Judging by the transaction details, he would merit a neutral mark.
Many will do this, so if they don't like your response they can contact you and ask you to withdraw it or threaten to retaliate with negative feedback of their own.Cobster said:
However, 6 days shipping is not a big problem in my eyes, as someone else already stated, some sellers ship once a week when they have a number of items rather than every day. A recent buyer took a month to pay, not the first time this has happened to me.
The big problem with ebay is that almost nobody leaves bad feedback because they'll get a bad feedback dropped on them as 'revenge' from the person they dissed.
If a big seller has 2% neg feedback, you can bet that a good twenty percent of the customers are not satisfied with how the transaction went down.
If a big seller has 2% neg feedback, you can bet that a good twenty percent of the customers are not satisfied with how the transaction went down.
If the transactions were Local why didn't you pick it up Yourself. I did one just before Christmas and picked it up so I would get it the Fastest way possible. No Problems at All, paid when I picked it up.
Goalie a lot of people do not allow local pick up especially if they are operating out of there house, rather than a business. I run a small business out of my house and I do not allow pickup. If it is really necessary I will offer to meet someone at a central point, but that is extemely rare.
It is a privacy thing. For the same reason that I have a P.O. Box for payments or shipments to me when I bid on something
It is a privacy thing. For the same reason that I have a P.O. Box for payments or shipments to me when I bid on something
I would leave Feedback almost all the time, remember it is not the sellers fault if it arrives late or even damaged in shipping , I am both a seller and Buyer with few stars I like to get more,
*Positive if it was ok to great
*Positive with a so comment if it was less then expected and
*Neutral if something was wrong
*Nothing if it was wrong
*Negative if it was a total scam
*Positive if it was ok to great
*Positive with a so comment if it was less then expected and
*Neutral if something was wrong
*Nothing if it was wrong
*Negative if it was a total scam
Just a question.
Last summer I got something from ebay from the States and about a week or so later I got an invoice from Canada Customs for $10.00 or so for charges related to the item that crossed the border.
I never got around to paying the thing because I was confused about where to send the money to and just forgot about the whole thing after a while.
Question: If I get something else from the US on Ebay would Canada Customs hold it up at the border because I didn't pay that ten dollar customs bill I got from them last summer? Anyone know?
Last summer I got something from ebay from the States and about a week or so later I got an invoice from Canada Customs for $10.00 or so for charges related to the item that crossed the border.
I never got around to paying the thing because I was confused about where to send the money to and just forgot about the whole thing after a while.
Question: If I get something else from the US on Ebay would Canada Customs hold it up at the border because I didn't pay that ten dollar customs bill I got from them last summer? Anyone know?
