Okay guys here is the deal, I ordered a product off of the web and I wasn’t satisfied with the purchase, so I send a e-mail :
The ****(product)**** isn't working the way I thought it should.
I want to know how I can get my money back
or change for another model.
so after I sent this e-mail I received a reply from them:
Dear Sir,
We are sorry to hear that you are not pleased with the
****(product)**** .We do not carry the ****(product)
****
other models , so you may return your item to us for a refund at the
following address:
Security Wizard
PO Box 31054
Charlotte, NC 28231-1054
Thanks again for your business!
Security Wizard
www.security-wizard.net
So after this I sent them the ****(product)**** and they replied:
Mr. **(AimlessWonderer)**,
We have received the ****(product)**** that you returned for a
refund. Because your order is older than 30 days, we no longer have
access to your credit card information. Please provide us with the credit
card number that you used for your original purchase so that we may
apply your refund. The expiration date of the card is 5/2005.
Regards,
Security Wizard
So I sent them all my info and they stop responding to e-mails and they did not give back the credit to my Visa account.
The site dose not have any other way of contact other than e-mail.
Does anyone have any experience with this type of problem? If so what did you do that I can do to get my money back? www.security-wizard.net
The ****(product)**** isn't working the way I thought it should.
I want to know how I can get my money back
or change for another model.
so after I sent this e-mail I received a reply from them:
Dear Sir,
We are sorry to hear that you are not pleased with the
****(product)**** .We do not carry the ****(product)
****
other models , so you may return your item to us for a refund at the
following address:
Security Wizard
PO Box 31054
Charlotte, NC 28231-1054
Thanks again for your business!
Security Wizard
www.security-wizard.net
So after this I sent them the ****(product)**** and they replied:
Mr. **(AimlessWonderer)**,
We have received the ****(product)**** that you returned for a
refund. Because your order is older than 30 days, we no longer have
access to your credit card information. Please provide us with the credit
card number that you used for your original purchase so that we may
apply your refund. The expiration date of the card is 5/2005.
Regards,
Security Wizard
So I sent them all my info and they stop responding to e-mails and they did not give back the credit to my Visa account.
The site dose not have any other way of contact other than e-mail.
Does anyone have any experience with this type of problem? If so what did you do that I can do to get my money back? www.security-wizard.net
