A caveat on Best Buy USA .... not sure about Canada
I bought my Toshiba laptop and Dell Desktop from BB for the best price and got NO extended warranties on either. BB sales staff pushed their ext warr saying it you don't get it, they won't do any warr repair work and you will have to ship it to Japan or Dell! Turns out that is BS.
Anyways to check this out I called both 800 help numbers of Toshiba and Dell before purchase to test out their phone service by asking them some tech questions. After these 'test calls' I was pleased with both tech phone services. Toshiba told me there was no need to send a laptop to Japan for warr work since there were several repair shops < 10 miles from where I live. Dell told me not to worry since BB HAS TO HONOR any repair work while under warr and the sales staff just says they won't, to try to get you to buy the ext warr.
So far both laptop and desktop have performed flawlessly......knock on wood.....
I bought my Toshiba laptop and Dell Desktop from BB for the best price and got NO extended warranties on either. BB sales staff pushed their ext warr saying it you don't get it, they won't do any warr repair work and you will have to ship it to Japan or Dell! Turns out that is BS.
Anyways to check this out I called both 800 help numbers of Toshiba and Dell before purchase to test out their phone service by asking them some tech questions. After these 'test calls' I was pleased with both tech phone services. Toshiba told me there was no need to send a laptop to Japan for warr work since there were several repair shops < 10 miles from where I live. Dell told me not to worry since BB HAS TO HONOR any repair work while under warr and the sales staff just says they won't, to try to get you to buy the ext warr.
So far both laptop and desktop have performed flawlessly......knock on wood.....





