While I agree with you that loyalty matters little (except as far as it influences profits), its not fair to describe Insurance companies as crooks and thieves.All Insurance companies are thieves.
Loyalty matters little to these crooks.
"Insurance" exists fundamentally to protect us from losses that might be catastrophic otherwise. Apart from a few types of insurance (Auto, etc), most of us freely choose to purchase insurance and are happy to have it when we experience a tragic loss.
Insurance profit margins in a product are heavily regulated (especially in the US). And Insurance companies are widely held stocks, and are frequently a large part of the average Canadian's stock holdings (either directly or via our pension plans, mutual funds, etc)
I guess what I'm saying is that the fundamental purpose of Insurance is to protect widows and orphans. I know it sucks we have to pony up the premiums. But I don't think its fair to call Insurance companies thieves and crooks.
Again, I acknowledge the I work for an insurance company. And again, I say that I work in Reinsurance (so I do to Insurance companies, what they do to you.