Hello to all Terbite techies and geeks:
The good doc is neither a techie nor a geek and he needs help!!! Here it goes:
My own Notebook pc crashed repeatedly (Window XP-Professional Edition could not start properly & at one time just crashed in the heat of the moment.
). All in all about 10 times (happened 5 times in a two day period a month ago and now happened another 5 times in two days). The screen read “Stop (Registry file failure). Registry cannot load the hive (file)system rootsystem 32configsoftware or its log or alternate.
It is corrupt/absent, or not writable.
Beginning dump of physical memory.
Physical dump complete.
Contact your system administrator or tech support for further assistance.
The first time I ran the Windows Blue Screen Diagnostic, it said it failed the read test 16 times (on 16 blocks) and failed the verify test 4 times on (4 blocks). Everything else passed. This time I ran the Windows Blue Screen Diagnostic Test, all past. Except at the verify test, one block failed. It asked me if I wanted to rerun the test. I did. Then it pass the verify test as well. Hmm...I wondered whether it was repaired by the Chkdsk/r when in safe mode with command prompt?
Here are the specifics of the Windows Blue Screen Diagnostic:
L1 Data Cache Patter test -P (P means passed)
L1 Data Cache Walking Bit Test –P
L2 Cache Pattern test –P
L2 Cache Walking Bit Test –P
L2 Cache MATS Test –P
Realtime Clock –RTC Functionality Test -P
Realtime Clock –CMOS Confidence Test-P
System Timer- Timer Functionality Test-P
Interrupt Controller – PIC Functionality Test-P
System Memory – Data Bus Stress-P
System Memory – MATS-P
System Memory-March A Test-P
System Memory-March B Test-P
System Memory-March C Test-P
System Memory-March X Test-P
System Memory-March Y Test-P
System Memory-Data Line Test-P
IDE Disk S/N=MRL402L4GX7N2B-Confidence Test (No Test)
IDE Disk S/N=MRL402L4GX7N2B-Device Self Test –P
IDE Disk S/N=MRL402L4GX7N2B-Read Test –Failed 16 times on 16 blocks first time. This time it passed with no failure.
IDE Disk S/N=MRL402L4GX7N2B-Verify Test-Failed 4 times on 4 blocks, all else passed last time. This time it failed one block but upon retest, all passed.
IDE Disk S/N=MRL402L4GX7N2B-Seek Test-P
IDE Disk S/N=MRL402L4GX7N2B-S.M.A.R.T. Test-P
IDE Disk S/N=MRL402L4GX7N2B-Start unit (idle) Command-P
IDE Disk S/N=MRL402L4GX7N2B-Stop unit (standby) command-P
Questions:
1) do the symptoms point to a hard drive problem which may need a hard drive replacement sooner or later? Or it is a simpler problem as presented by the Windows Error Reporting:
"Problem caused by a hard disk drive error
Windows was temporarily unable to read your hard disk drive. This problem is general in nature and we are unable to determine the specific cause of the problem from the error report. In most cases this problem is temporary and can be ignored.
Common causes of this problem include:
• Large file transfers from secondary media, such as an external hard drive, to a local hard drive.
• The loss of power to a hard disk drive that causes inconsistent data sectors.
• Problems entering Hibernation or Standby Mode.
• Hard drive lag caused by filter drivers, such as virus scanners."
What can I do
2) to prevent it from crashing and worse still,
3) to prevent it from losing all files and data due to a hard drive failure?
I don’t know the answer to 1).
For 2) Will reformatting the existing internal hard drive solve the problem? If so, what is the best way of doing it? But back up all data first for reinstallation later upon reformatting? Or do you need to? What software is the best available and easiest to use?
But for 3) I imagine it is to back up all the data from the existing hard drive to another drive. Now since it is a notebook, it will be an external hard drive. I am thinking of buying “Copy Commander” as copying the entire drive in simplest steps is exactly what I want. My related question is, if I copy the content of the entire hard drive to a new drive, will it have the same problem with starting the computer since presumably whatever is defective is being copied to the external drive. So if the internal hard drive failed, my back up drive will not jump start the Notebook computer either. Is my assumption correct? If so, what are the remedies? Do I install a back up copy of Window XP operating system to the external drive first? I am not sure it is the operating system`s fault. Or this is the case of finding the defect and avoid copying it? If so, how to locate the defect? Somewhere I read it is more complicated to install the operating system to an external drive, why is that? And what do I do to overcome that?
I apologize for asking so many questions in one post. Please feel free to answer anyone you like. Appreciate all of your insights in advance. Thanks.
The good doc is neither a techie nor a geek and he needs help!!! Here it goes:
My own Notebook pc crashed repeatedly (Window XP-Professional Edition could not start properly & at one time just crashed in the heat of the moment.
). All in all about 10 times (happened 5 times in a two day period a month ago and now happened another 5 times in two days). The screen read “Stop (Registry file failure). Registry cannot load the hive (file)system rootsystem 32configsoftware or its log or alternate.It is corrupt/absent, or not writable.
Beginning dump of physical memory.
Physical dump complete.
Contact your system administrator or tech support for further assistance.
The first time I ran the Windows Blue Screen Diagnostic, it said it failed the read test 16 times (on 16 blocks) and failed the verify test 4 times on (4 blocks). Everything else passed. This time I ran the Windows Blue Screen Diagnostic Test, all past. Except at the verify test, one block failed. It asked me if I wanted to rerun the test. I did. Then it pass the verify test as well. Hmm...I wondered whether it was repaired by the Chkdsk/r when in safe mode with command prompt?
Here are the specifics of the Windows Blue Screen Diagnostic:
L1 Data Cache Patter test -P (P means passed)
L1 Data Cache Walking Bit Test –P
L2 Cache Pattern test –P
L2 Cache Walking Bit Test –P
L2 Cache MATS Test –P
Realtime Clock –RTC Functionality Test -P
Realtime Clock –CMOS Confidence Test-P
System Timer- Timer Functionality Test-P
Interrupt Controller – PIC Functionality Test-P
System Memory – Data Bus Stress-P
System Memory – MATS-P
System Memory-March A Test-P
System Memory-March B Test-P
System Memory-March C Test-P
System Memory-March X Test-P
System Memory-March Y Test-P
System Memory-Data Line Test-P
IDE Disk S/N=MRL402L4GX7N2B-Confidence Test (No Test)
IDE Disk S/N=MRL402L4GX7N2B-Device Self Test –P
IDE Disk S/N=MRL402L4GX7N2B-Read Test –Failed 16 times on 16 blocks first time. This time it passed with no failure.
IDE Disk S/N=MRL402L4GX7N2B-Verify Test-Failed 4 times on 4 blocks, all else passed last time. This time it failed one block but upon retest, all passed.
IDE Disk S/N=MRL402L4GX7N2B-Seek Test-P
IDE Disk S/N=MRL402L4GX7N2B-S.M.A.R.T. Test-P
IDE Disk S/N=MRL402L4GX7N2B-Start unit (idle) Command-P
IDE Disk S/N=MRL402L4GX7N2B-Stop unit (standby) command-P
Questions:
1) do the symptoms point to a hard drive problem which may need a hard drive replacement sooner or later? Or it is a simpler problem as presented by the Windows Error Reporting:
"Problem caused by a hard disk drive error
Windows was temporarily unable to read your hard disk drive. This problem is general in nature and we are unable to determine the specific cause of the problem from the error report. In most cases this problem is temporary and can be ignored.
Common causes of this problem include:
• Large file transfers from secondary media, such as an external hard drive, to a local hard drive.
• The loss of power to a hard disk drive that causes inconsistent data sectors.
• Problems entering Hibernation or Standby Mode.
• Hard drive lag caused by filter drivers, such as virus scanners."
What can I do
2) to prevent it from crashing and worse still,
3) to prevent it from losing all files and data due to a hard drive failure?
I don’t know the answer to 1).
For 2) Will reformatting the existing internal hard drive solve the problem? If so, what is the best way of doing it? But back up all data first for reinstallation later upon reformatting? Or do you need to? What software is the best available and easiest to use?
But for 3) I imagine it is to back up all the data from the existing hard drive to another drive. Now since it is a notebook, it will be an external hard drive. I am thinking of buying “Copy Commander” as copying the entire drive in simplest steps is exactly what I want. My related question is, if I copy the content of the entire hard drive to a new drive, will it have the same problem with starting the computer since presumably whatever is defective is being copied to the external drive. So if the internal hard drive failed, my back up drive will not jump start the Notebook computer either. Is my assumption correct? If so, what are the remedies? Do I install a back up copy of Window XP operating system to the external drive first? I am not sure it is the operating system`s fault. Or this is the case of finding the defect and avoid copying it? If so, how to locate the defect? Somewhere I read it is more complicated to install the operating system to an external drive, why is that? And what do I do to overcome that?
I apologize for asking so many questions in one post. Please feel free to answer anyone you like. Appreciate all of your insights in advance. Thanks.
