Rant

[freestuff]

I know this is silly but I guess I'm just a petty guy.

I called one of the agency and asked one question about their ongoing promotion and the availability of one of their SPs. To the first question, he gave me a condescending answer and to the other, he didn't know the answer. Ok, it might have been a stupid/silly question (I didn't think it was) but nonetheless, shouldn't he try to be nice and polite since I'm a potential customer and I get a good impression of the agency? And why do they even bother having an option to ask about booking questions if he only knows about their availability for the next day but nothing further? I can see on their ad who's available the next day. I need to know who's available over the weekend. Overall, I felt that he didn't provide any good customer service so I will not use this agency. Also, they never answer their PMs. Why don't they write in their ad: "we will not answer your PMs so don't waste your time."

Rant over.

 

[Art Mann]

Feel better already?

 

[HEYHEY]

I'd file a complaint with the Better Business Bureau

 

[George The Curious]

That's why I don't bother with agencies. Plenty of sheep flock to them. The best gems are in bp and indies.

 

[harryass]

If a agency is that poor with customer service, I would of told him to fuck off and take my future biz and spend my money some place else. Oh yeah lead him on and waste his time as long as possible b4 you tell him to FO.

 

[freestuff]

Feel better already?

Actually I do.

I'd file a complaint with the Better Business Bureau

Unfortunately being a prick isn't a crime.

 

[anon1]

Actually I do.

Unfortunately being a prick isn't a crime.

Don't eat at a fancy French restaurant then.

 

[punter]

If you name the agency, I'm sure the customer service will improve.

 

[MattRoxx]

It was a stupid question, one of hundreds he has to deal with every day.

 

[NightOwlTO]

Perhaps he realizes that you're "efficient in everything you do," (i.e. what the rest of us call "cheap as fuck") and that you won't actually spend the money to make it worth his while to help you no matter how "nice" he is. This is pretty obvious from a quick glance at your posting history, and given how you've described your phone interactions in other threads I have no doubt that it comes through crystal clear there as well. The reality of business is that some "customers" really aren't worth your time -- they're just time-sucks that distract you from doing work that would ultimately be much more profitable.

Other human beings do not exist merely to facilitate your passage through life. They have their own needs and desires as well, and your apparent drive to be as self-serving as possible does not motivate them to help you in return. Life with real people is about give and take. Reflect on that.

 

[freestuff]

So his condescending answer was wrong (i.e. length of the promotion) - nice.