I too have seen the young lady in question, and she is awesome, when she's on her game. (My experiences with her, are a matter of public record on this site, in this very section, all be it a year or so ago...)
Having said this, this IS a review board, and when guys come on here, and state their experience, it is neither right or wrong... it is simply their experience.
Lately it seems, as good as Miss Spinner is, (when she's on her game), she's become increasingly less reliable. It seems one of Durham's finest is having some issues. I've even seen some threads on here that clearly illustrate those issues, which mysteriously dissappear...
Regardless of the reasons, which are none of our business, they are still issues that the rest of the membership is looking for guidance on. Its all a part of the research stage of this hobby.
Where there's smoke, there's fire, do with it as you may, since this IS a review board after all.