When i arrived, there was that couple signing up at the bar so there was not really much space there to 'hide' if that would have been my choice, 2 other fellas came in while i was sitting on the couch plus there was 3 or 4 girls having pizza and that boy toy tagging along...so as far as discretion is concerned, the concept fails on busy days/nights. It is just not possible to achieve that during these times given the limited space. Maybe it works at times when there is not so much traffic but then the one to be wisked away in a room immediately would have to be the one that just came in, otherwise if it's the other way around, there is no avoiding seeing the other person, so anyone going week-ends for who's privacy and discretion is a must, risks running into other clients....the concept could work if the bar area was in a different room
Showers @Brass - Primrose
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No the patron was either arriving or leaving from a massage room in that situation and had no intention of sitting in the lounge or at the bar.
It's such a beautiful, warm spring day and some of us would like to enjoy it. Unfortunately, some have too much time on their hands and spend the entire weekend maliciously attacking our private club. It is clear that you enjoy another club regularly and the intent here, on your part, is to discredit us. Our concept is new to Ottawa and the industry on a whole. Is it perfect.....no; however, we are constantly working at making each and every visit a great experience for our members so that they keep coming back. 99.9% of our members love what we have done and keep coming back!! We are close to 2000 members in a short 10 months......far exceeding our expectations. Yes, we agree that the hot water is an occassional issue when we get fully swamped and all 9 shower heads are going for long periods of time. After much consultation with HVAC, plumbing and licensed electricians, engineers, we have concluded that a super commercial HWT tank will resolve the issue. It takes time to get all approvals from city, gas and the landlord. Furthermore, it is costing us over $20,000!!! The work is almost complete and should be up in running by Tuesday or Wednesday! We are not complacent whatsoever, and regular members will concur with what we continually do to improve everyone's experience. Once, the 3 electric HWTs and the super gas tank are functioning together, we will have the remarkable ability to produce over 700 gallons of HOT water per hour!!!!!!! We do care and thus the large investment.
With regards to boyfriends being at the club........IT IS PROHIBITED DURING BUSINESS HOURS!!!!! What you have seen is our hostesses providing the ultimate in GFE experience! We are happy that you enjoyed your several free REAL cappuccinos and happily mingled with all the girls and other members! Discretion is very important to us and we do all that we can to provide this.
With regards to the room you found unacceptable, you could easily have asked for a different room.....we would have happily complied and done our best to accommodate. Our linens are fairly new and more have been ordered. We have two large dryers and two large washing machines going constantly. Everyone will agree that we have a meticulously clean facility.
We appreciate your opinions; however, this is the only response that we will afford to your maliscious feedback.
Have a great day!!
Huh sorry honey....there was no malicious intent, i conveyed my experience and if you had read correctly i did say i got a warm welcome from you on my initial visit and was offered drinks, the welcome mat was the same for my appointment until i got to the room where things started going downhill...i am not a regular of CMJ, not even a member...i have gone there maybe 5 or 6 times at the most over the years and that was BEFORE you were even open, haven't gone since so your assumption that i am posting this because i 'enjoy another club' is presumptuous. My posts was not about my initial visit but about my 1 hour appointment that i took afterwards, if i did book it's because i was reasonably impressed with your facility and the welcome i got. Maybe you find it acceptable to make bookings knowing there is a real risk of hot water running out, but it is not as acceptable from the clients point of view when you can't even have a hot shower and leave covered in oil. This is after all a SPA where it is expected the client showers BEFORE and AFTER. As such one also expects this to be a given that hot water will be available. The fact you addressed the situation 3 or 4 weeks ago did not make it better for clients who got cold showers in the interim or before. Had you closed one room, it may have mitigated these experiences. Since you appeared at the time of my appointment to be running full, i fail to see how i could have been offered another room if i had even asked. I am happy for you that you got the gaz heater that will resolve your issue, though your cost for it is of no concern to me. A warning of the water problem at the time of booking would have been appreciated, but you chose to ignore these 'occasional' discomfort to your clients...As for mingling, i don't really know what you are talking about,i said HI to those present out of politeness, i did not sit down with any girl nor engaged in any prolonged conversation with anyone except with you.
Disappointed that you took this opportunity to just pretend with veiled assumptions that i am another SPA's sort of agent instead of addressing my concerns by email. I do not give a bad review lightly ( i have rarely done so), i have to be seriously pissed off to do so, the lack of hot water, soap and small room made it something i will soon forget. And i am sorry if i stayed in my dwelling yesterday doing some odd work for my employer...among other things as cleaning, washing and laundry though that is none of your business either. Your business is to provide a memorable experience which was not provided to me...maybe if you'd get the cold showers and leave covered in oil, you would know what i'm talking about.
Have a great day as well. I'll just consider a different venue next time i feel like i need a break....obviously getting a bad review because the experience was sub-par doesn't sit well with you.
Disappointed that you took this opportunity to just pretend with veiled assumptions that i am another SPA's sort of agent instead of addressing my concerns by email. I do not give a bad review lightly ( i have rarely done so), i have to be seriously pissed off to do so, the lack of hot water, soap and small room made it something i will soon forget. And i am sorry if i stayed in my dwelling yesterday doing some odd work for my employer...among other things as cleaning, washing and laundry though that is none of your business either. Your business is to provide a memorable experience which was not provided to me...maybe if you'd get the cold showers and leave covered in oil, you would know what i'm talking about.
Have a great day as well. I'll just consider a different venue next time i feel like i need a break....obviously getting a bad review because the experience was sub-par doesn't sit well with you.
So does BC think we are fake news if we do not praise everything?
This thread could have definitely been handled much more diplomatically then by attacking some of the users.
If we want drama then we just stay home lol...
This thread could have definitely been handled much more diplomatically then by attacking some of the users.
If we want drama then we just stay home lol...
I am very surprised as well that instead of voicing her displeasure at my review she did not contact me by email to address the situation. Her post made it look like i was some kind of agent provocateur at the pay of another SPA out to get 'em a which was far from my intentions. I would have thought that she would be thinking 'ok, he got the short end of the stick, i understand that no hot water is unpleasant', i'll make it right for him to show i really care about my customers and if she had done so, i would have praised her here endlessly and been very impressed at the action taken. But i guess in her book, doesn't seem to matter if some are provided with a sub-par experience...sure the water is fixed but it doesn't really make it right for those who experienced these water shortages. 1 towel was stained yellow, not saying it had not been washed, merely that it didn't look appealing. Even some ardent supporter thinks she dropped the ball on it so i know i am not in the wrong here.....
Huh, I was actually going to write a review about my first visit, which was GREAT at BC and no cold water issues, but this thread is a tad disconcerting.
The review seemed fair enough - the boyfriend thing would concern me. Party or not, not really sure I'm comfortable with the idea. I realize an MA will have a life and a BF outside of this, but I want to interact or spot that stuff about as much as I would on a date with a girl from SA. "Yeah, bring your boyfriend on our first get together, we should definitely all meet!" It's just odd. The anonymity is huge, and relationships are volatile, mixing all those things is bad news. I never really much thought about it - but just them knowing the locale kind of freaks me out now. I guess I naively think of them all as being separate - which is, of course, silly I suppose.
An escort with her boyfriend in the closet would be weird too..........wonder if that happens!
Likelihood of being an actual problem, probably minuscule, but just creeps me out a tad.
Interesting thread though that made me think a bit about this whole thing.
Crap first post. Sorry. lol
The review seemed fair enough - the boyfriend thing would concern me. Party or not, not really sure I'm comfortable with the idea. I realize an MA will have a life and a BF outside of this, but I want to interact or spot that stuff about as much as I would on a date with a girl from SA. "Yeah, bring your boyfriend on our first get together, we should definitely all meet!" It's just odd. The anonymity is huge, and relationships are volatile, mixing all those things is bad news. I never really much thought about it - but just them knowing the locale kind of freaks me out now. I guess I naively think of them all as being separate - which is, of course, silly I suppose.
An escort with her boyfriend in the closet would be weird too..........wonder if that happens!
Likelihood of being an actual problem, probably minuscule, but just creeps me out a tad.
Interesting thread though that made me think a bit about this whole thing.
Crap first post. Sorry. lol
In my case it was the end of the night and I was the last one there.Huh, I was actually going to write a review about my first visit, which was GREAT at BC and no cold water issues, but this thread is a tad disconcerting.
The review seemed fair enough - the boyfriend thing would concern me. Party or not, not really sure I'm comfortable with the idea. I realize an MA will have a life and a BF outside of this, but I want to interact or spot that stuff about as much as I would on a date with a girl from SA. "Yeah, bring your boyfriend on our first get together, we should definitely all meet!" It's just odd. The anonymity is huge, and relationships are volatile, mixing all those things is bad news. I never really much thought about it - but just them knowing the locale kind of freaks me out now. I guess I naively think of them all as being separate - which is, of course, silly I suppose.
An escort with her boyfriend in the closet would be weird too..........wonder if that happens!
Likelihood of being an actual problem, probably minuscule, but just creeps me out a tad.
Interesting thread though that made me think a bit about this whole thing.
Crap first post. Sorry. lol
Oh, I get that it's not a big deal. I wouldn't be that concerned if I'm most people. I'm just risk averse, and I think the idea just made me think a bit. Moreso if we're all mixing together at some point.
That's the fourth wall - don't take down my wall!!! Everything crumbles!!!!! I don't want framed pics of your kids in the room, or boyfriends in the lobby, or Dad stopping by to bring a gift-basket!
lol
dont make too much of it...i am sure that most times things go smoothly as evidenced by all the praise they got which is why i went after inspecting the place. The boy toy thing i dunno, i didn't care personally...all the clients including myself were anywhere from 40 to the 60ish year range. He was the only 'kid' their age, maybe a friend, i don't know a lot of 20 year old who can afford this hobby and it didn't feel like he was a client getting GFE treatment at all...i may be wrong but i seriously doubt it...Huh, I was actually going to write a review about my first visit, which was GREAT at BC and no cold water issues, but this thread is a tad disconcerting.
The review seemed fair enough - the boyfriend thing would concern me. Party or not, not really sure I'm comfortable with the idea. I realize an MA will have a life and a BF outside of this, but I want to interact or spot that stuff about as much as I would on a date with a girl from SA. "Yeah, bring your boyfriend on our first get together, we should definitely all meet!" It's just odd. The anonymity is huge, and relationships are volatile, mixing all those things is bad news. I never really much thought about it - but just them knowing the locale kind of freaks me out now. I guess I naively think of them all as being separate - which is, of course, silly I suppose.
An escort with her boyfriend in the closet would be weird too..........wonder if that happens!
Likelihood of being an actual problem, probably minuscule, but just creeps me out a tad.
Interesting thread though that made me think a bit about this whole thing.
Crap first post. Sorry. lol
Oh, I concur. I had no issues there and would recommend it. I'm sure the chance of anything is embarrassingly slim. It's just a weird vibe to me to think boyfriends may be there. I don't know. I'm the paying customer, and I have to sign something saying I won't disclose the location, but boyfriends are there? It's akin to joining any club, I'm paying to be catered to, anything else that distracts from the experience sours it.
Also, that's got some potential for volatility if things ever run amok in a relationship. Again, odds of that are likely low so it's probably not worth the time it takes to type this, but nevertheless, weird.
Being the fair man that i am, i will add that Jessica has now personally replied to me by email. This email was a better thought out reply and i appreciated the fact that it showed more concern about my experience then the previous post. It actually made me feel that i mattered as a client as opposed to being targeted as some kind of paid agent. She apologized for the events and explained in more details a few things . I felt it was a genuine apology that i graciously accept and that makes an impression on me. I greatly appreciated it. I know Jessica is a fine woman, i heard so many good things about her that i was taken aback by the original reply. As for the boy toy, i am told he is a good client of Hope and that he just bought the pizza and stuck around a bit...fair enough.
I will admit on my part that maybe i should have emailed them first before posting my review. I would have probably still put it in but with a better perspective about it all. She finished with wishing i would give them another opportunity to make it up to me. Maybe i will as i'm sure it was just 'that kind of day' where things go wrong. I have no doubt that on any other day, nothing of the sort would have happened. I'm all about a positive experience, if i go back and i have a great time all around, i will gladly post it here as well....It is all i wanted, an awesome experience, i have a lot more fun writing something positive than about something i did not enjoy as much as i expected.
So Kudos to her for making amends...i liked it.:applause:
I will admit on my part that maybe i should have emailed them first before posting my review. I would have probably still put it in but with a better perspective about it all. She finished with wishing i would give them another opportunity to make it up to me. Maybe i will as i'm sure it was just 'that kind of day' where things go wrong. I have no doubt that on any other day, nothing of the sort would have happened. I'm all about a positive experience, if i go back and i have a great time all around, i will gladly post it here as well....It is all i wanted, an awesome experience, i have a lot more fun writing something positive than about something i did not enjoy as much as i expected.
So Kudos to her for making amends...i liked it.:applause:
"We appreciate your opinions; however, this is the only response that we will afford to your maliscious feedback.
Have a great day!! " etc. Wow this was a roundly terrible response. I found the original posters to be informative and that's it. Really unprofessional. Thought I'd check these folks out (they are close) but had some trepidation insofar as I don't like bumping into other clients (to each their own). This response kind of seals the deal for me. Poorly handled. Really poorly. Hope you guys patched it up but now it just seems weird.
('malicious' btw...)
Have a great day!! " etc. Wow this was a roundly terrible response. I found the original posters to be informative and that's it. Really unprofessional. Thought I'd check these folks out (they are close) but had some trepidation insofar as I don't like bumping into other clients (to each their own). This response kind of seals the deal for me. Poorly handled. Really poorly. Hope you guys patched it up but now it just seems weird.
('malicious' btw...)
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