I can see why it would be difficult for an SP to interact with terb members, who may be existing or potential clients, and why she might make the cautious choice to keep a safe distance.
We hobbyists can get together here on terb, and have friendly, or not so friendly, discussions, or joke around and casually insult each other, or frankly piss each other off, without ever having to worry about actually getting together, or defending ourselves, in real life, as the details of our actual whereabouts are unknown to anyone but ourselves ~ unless of course we make that conscious choice. Not so with an SP, as she could find herself, unknowingly, meeting face to face with some jerk with a grudge to bear, looking for god only knows what! All he has to do is call up the Agency and make an appointment.
Frankly, I don't blame SPs for keeping that safe distance between themselves and potential clients, even in cyberspace ... and I'm not sure I wouldn't do the same thing, if I were in their place.
As much as I would love to see Gen back on terb, I respect and understand her decision, if that's how she wants it.