I could be wrong, but I once heard Rogers might "throttle" services such as IPTV. I have never had an issue, but I use a VPN.
I am being throttled by Rogers for the last few weeks.
My 500Mbps service is throttled to 240Mbps.
I troubleshooted the entire system...modem, router, switch, network cables, network card and bios...reboots, driver updates, firmware updates, bios updates...
2 of my PC's, which are always connected, max out at 240Mbps using online tests (fast.com & speedtest.net).
However, across my LAN they tested at 940Mbps up and down, using iPerf3.
I connected a notebook I rarely use , and it tested at 840Mbps.
When I changed the MAC address on those 2 PC's I tested at 840Mbps. (
don't believe those online tests to Rogers/Bell servers...they always test higher than your actual package.)
This morning those speeds were back to 240Mbps, until I changed the MAC addresses and rebooted the modem.
I do not use IPTV, just Usenet...but at $180/month for Rogers Internet and TV, only to be throttled to 1/2 speed, it is "asta la vista Rogers", hello Teksavvy and IPTV.
A VPN will not help in this situation...I have a couple, PIA and Proton.